Privacy Policy

At MICRO KIT, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Who We Are

MICRO KIT is operated by Iliana Mavroeidakou, registered in UK. For any questions about this policy, you can contact us at:

Email: imavroidakou@gmail.com

2. What Data We Collect

We may collect the following categories of personal data:

Information You Provide:

Name, email address, phone number, and postal address (for orders and inquiries).

Payment details (processed securely via third-party providers).

Account login credentials (if applicable).

Automatically Collected Information:

IP address, browser type, and device information.

Usage data, including pages visited, time spent on our website, and links clicked.

Cookies and tracking technologies to improve user experience.

3. How We Use Your Data

We use your data for the following purposes:

Order Processing: To process and fulfil your orders, including delivery and invoicing.

Customer Support: To respond to your inquiries and provide assistance.

Marketing Communications: To send you updates, promotions, and newsletters (only with your explicit consent).

Website Improvement: To analyse website usage and enhance functionality.

Legal Compliance: To meet legal obligations, including fraud prevention and tax reporting.

4. Legal Basis for Processing

Under GDPR, we rely on the following legal bases to process your personal data:

Contractual Necessity: To process your orders and provide services.

Legitimate Interests: For analytics, fraud prevention, and customer service.

Consent: For email marketing and optional communications.

Legal Obligation: To comply with tax, accounting, and legal requirements.

5. How We Share Your Data

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Third-party companies (e.g., payment processors, delivery services) that assist in fulfilling orders.

Legal Authorities: When required by law or to protect our rights.

Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred.

All third-party processors comply with GDPR and only use your data for the specified purposes.

6. How Long We Keep Your Data

We retain your personal data only as long as necessary to:

Fulfil the purposes outlined in this policy.

Comply with legal, tax, or regulatory requirements.

For marketing communications, your data will be retained until you withdraw your consent.

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.

Right to Rectification: Correct inaccurate or incomplete data.

Right to Erasure ("Right to Be Forgotten"): Request the deletion of your data, subject to legal obligations.

Right to Restriction: Restrict the processing of your data in certain circumstances.

Right to Data Portability: Request your data in a portable format.

Right to Object: Object to the processing of your data for direct marketing or legitimate interests.

Right to Withdraw Consent: Withdraw consent for processing at any time (e.g., unsubscribe from emails).

To exercise these rights, please contact us at imavroidakou@gmail.com.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings. For more details, please see our Cookies Policy.

9. Data Security

We implement technical and organizational measures to protect your data, including:

Secure servers and encrypted payment processing.

Restricted access to your personal data.

Regular monitoring for potential vulnerabilities and breaches.

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

10. International Data Transfers

If you are located outside the UK, your data may be transferred to and processed in the UK or other countries that may not have the same data protection laws. In such cases, we ensure adequate safeguards are in place.

11. Marketing Communications

We only send marketing emails with your explicit consent. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting us at imavroidakou@gmail.com.

12. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be notified to you via email or website notification.

13. Complaints

If you believe we have mishandled your data, please contact us so we can address your concerns. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: imavroidakou@gmail.com